Google Business Profile for Nonprofits
Optimizing your Google Business Profile isn’t just about visibility—it’s about providing accurate and useful information to the public. By maintaining comprehensive profiles, categorizing appropriately, and managing profiles centrally, government organizations can improve public trust and accessibility.
If you Google your government organization’s name, you’ll likely see a Knowledge Graph displayed on the right-hand side of the search results. This Knowledge Graph provides key details like your agency’s address, phone number, and website. However, it’s common for this information to need updates or corrections.
For instance, the West Virginia nonprofit associated with the Knowledge Graph shown below offers food, housing, and health care.for those in need. They have good reviews, but they are not as visible as they could be on Google because their Business Profile needs updating.
West Virginia nonprofit Knowledge Graph
Claiming the Profile: The link “Own this business?” indicates the profile hasn’t been claimed, leaving it vulnerable to inaccuracies and fraud.
Inaccurate information: The phone number does not match the one listed on the nonprofit’s website.
Questions not addressed: Local guides answered some of the 22 questions posted by people interested in this nonprofit, but the questions were never answered by the nonprofit because this profile hasn’t been claimed.
Precise Categorization: The Knowledge Graph categorizes it broadly as a “Non-profit organization,” neglecting more specific Google business categories:
What it is: “Social services organization”
What it does: “Homeless service” and “Food bank”
Help it needs: “Volunteer organization”
Managing Nonprofit Google Business Profiles
1. Verify Your Organization
If your nonprofit hasn’t been verified, click “Own this business?” in the Knowledge Graph and follow the steps to claim your profile. Google provides several verification methods, including:
Email verification using the address linked to your organization.
Phone verification via a call or SMS.
2. Centralize Profile Management
To ensure consistent and accurate updates, assign profile management to your marketing department, which will manage messaging consistency, reduce errors, and protect against unauthorized access and duplicate profiles.
Shared Access: Use a general team email (e.g., info@nonprofit.org) to maintain access even if individual employees leave.
3. Keep Information Comprehensive and Updated
Include logos, photos, and detailed descriptions to help users identify and trust your organization.
Update hours of operation to prevent confusion, including holiday schedules.
4. Maintain Individual Profiles for Each Office
If your nonprofit operates multiple offices, each should have its own profile with individual contact details and hours. All office profiles should be managed centrally, using one email address.
Linked Web Pages: Create individual web pages for each office and link them to the corresponding Google Business Profile for seamless navigation.
5. Assign Google Business Categories
Google Business offers over 4,000 preset categories for classifying organizations, with approximately 10% tailored to or applicable for nonprofits. Selecting the most specific categories ensures your organization is easily discoverable.
Tips for Choosing Categories:
Prioritize Specificity: Choose the most precise category that reflects your organization’s purpose. For instance, select "Science museum" as the primary category rather than a broad category like "Museum." Use broader categories as secondary options to enhance search accuracy.
Maximize Visibility: Leverage multiple categories to highlight all aspects of your services. For example, designate "Women’s shelter" as the primary category, and add secondary categories like "Women’s protection service" "Domestic abuse treatment center," or "Addiction treatment center" to inform the public about specific services.
Anticipate Category Challenges: Be prepared for inconsistencies in Google’s category system. Some categories may seem oddly included or excluded, with variations in spelling and capitalization. Additionally, some listed categories may not be U.S.-specific, so review options carefully to ensure relevance.
Nonprofit Google Business Categories
Google doesn’t organize its business categories into predefined groups, so this article consolidates the categories most relevant to nonprofits for easier navigation.
Many of the categories listed below can apply to nonprofit, for-profit, or government-owned entities—for example, hospitals may fall under any of these ownership types. If none of the listed categories align with your organization, consider exploring the Google Business for Government page, as some categories overlap between nonprofit and government sectors, particularly in areas like education, healthcare, and tourism.
Additionally, certain categories appear in multiple groupings. For instance, “Cultural association” is listed under both Associations and Cultural Groups due to its diverse functions and audience.
General Nonprofit
Social Services
Family service center
Mental health service
Social services organization
Social welfare center
Social worker
Women’s shelter
Women's protection service
Children
Adoption agency
After school program
Children hall
Children's farm
Children’s home
Children’s library
Foster care service
Group home
Head start center
Orphanage
Youth care service
Youth center
Youth organization
Youth social services organization
Disabilities
Adaptive sports center
Adult day care center
Adult foster care service
Disability services and support organization
Elder Care
Aged care
Home health care service
Home help
Home help service agency
Senior citizen center
Animal
Animal park
Animal protection organization
Animal rescue service
Animal shelter
Animal watering hole
Aquarium
Bird watching area
Dog park
Wildlife rescue service
Zoo
Arts
Aboriginal art gallery
Amateur theater
Art center
Art gallery
Arts organization
Ballet theater
Children’s theater
Choir
Drama theater
Performing arts group
Performing arts theater
Theater company
Pregnancy / Women's Health
Abortion clinic
Birth control center
Family planning center
Family planning counselor
Pregnancy care center
Reproductive health clinic
Women’s health clinic
Camp
Campground
Children’s camp
English language camp
Fishing camp
Summer camp
Housing
Homeless service
Homeless shelter
Hostel
Low income housing program
Working women’s hostel
Treatment
Addiction treatment center
Alcoholism treatment program
Domestic abuse treatment center
Eating disorder treatment center
Food
Soup kitchen
Food bank
Cultural Location / Museum
Archaeological museum
Army museum
Art museum
Castle
Children’s museum
Cultural center
Cultural landmark
Ethnographic museum
Exhibit
Handicraft museum
Heritage building
Heritage museum
Heritage preservation
Heritage railroad
Historical landmark
Historical place museum
History museum
Local history museum
Maritime museum
Modern art museum
Museum
Museum of space history
Museum of zoology
Natural history museum
Open air museum
Planetarium
Rail museum
Science museum
Sculpture museum
Technology museum
Toy museum
Wax museum
Other General Nonprofit
Asylum center
Bingo hall
Blood bank
Blood donation center
Building society
Chamber of Commerce
Christmas market
Citizen information bureau
Citizens advice bureau
Community garden
Consumer advice center
Convention information bureau
Environmental organization
Environmental protection organization
Information services
Literacy program
Marriage celebrant
Missing persons organization
Observatory
Political party office
Reenactment site
Rehabilitation center
Scouting
Second hand store
Support group
Thrift store
Toy library
Tutoring service
Volunteer organization
Water works
Organizations
Associations / Unions
Association / Organization
Agricultural association
Architects association
Armed forces association
Cultural association
Gay & lesbian organization
Ecologists association
Foreman builders association
Fraternal organization
Historical society
Homeowners’ association
Housing association
Labor union
Notaries association
Nursing association
Patients support association
Professional and hobby associations
Professional association
Residents association
Singles organization
Students parents association
Students support association
Tenant’s union
Veterans organization
Women’s organization
Cultural Group
Aboriginal and Torres Strait Islander organisation
Cultural association
Maori organization
Tribal headquarters
Sports Clubs
Aikido club
Archery club
Athletic club
Badminton club
Baseball club
Basketball club
Beach volleyball club
Bicycle club
BMX club
Bowling club
Boxing club
Canoe and kayak club
Cricket club
Croquet club
Curling club
Dive club
Fishing club
Football club
Handball club
Hockey club
Ice hockey club
Ice skating club
Karate club
Little league club
Martial arts club
Netball club
Racquetball club
Rowing club
Rugby club
Rugby league club
Sailing club
Ski club
Skittle club
Soccer club
Softball club
Squash club
Swim club
Table tennis club
Tennis club
Volleyball club
Water skiing club
Other Clubs
Club
Anime club
Board game club
Boat Club
Bridge club
Cannabis club
Carnival club
Chess and card club
Chess club
Children’s club
Computer club
Conservative club
Dance club
Disco club
Equestrian club
Gun club
Hiking club
Host club
Hunting club
Judo club
Marksmen’s clubhouse
Motoring club
Nudist club
Scale model club
Scout hall
Scout home
Social club
Surf lifesaving club
Wine club
Workers’ club
Youth club
Youth group
Educational
Primary and Secondary Schools
Agricultural high school
Berufsfachschule (vocational school with apprenticeship)
Boarding school
Boys’ high school
Catholic school
CBSE school
Charter school
Co-ed school
Combined primary and secondary school
Community school
Comprehensive secondary school
Elementary school
General education school
Girls’ high school
Grammar school
Gymnasium school
High school
Higher secondary school
Hospitality high school
ICSE school
Hauptschule (lower-tier secondary school)
International school
Kindergarten
Middle school
Montessori school
Nursery school
Parochial school
Preparatory school
Preschool
Primary school
Private educational institution
Realschule (middle-tier secondary school)
School
Secondary school
Senior high school
Single sex secondary school
Sixth form college
Special education school
Vocational gymnasium school
Waldorf school
Post-Secondary
Adult education school
Christian college
College
College of agriculture
Community college
Graduate school
Junior college
Open university
Polytechnic institute
Private college
Private university
Public university
Residential college
Technical school
Technical university
Trade school
Vocational school
Vocational secondary school
University
Women’s college
Professional School
Accounting school
Acupuncture school
Architecture school
Aviation training institute
Barber school
Bartending school
Beauty school
Business school
Cooking school
Culinary school
Dental school
Engineering school
Farm school
Fire fighters academy
Flight school
Hospitality and tourism school
Institute of technology
Law school
Management school
Massage school
Mathematics school
Medical school
Modeling school
Nursing school
Real estate school
Teachers college
Telecommunication school
Truck driving school
Arts School
Art school
Ballet school
Dance school
Drama school
Drum school
Handicraft school
Music school
Music college
Samba school
Language School
Bilingual school
Chinese language school
English language school
Foreign languages program school
French language school
German language school
Language school
Sports School
Sports school
Cue sports school
Fencing school
Sailing school
Ski school
Surf school
Swimming school
Wrestling school
Martial Arts School
Aikido school
Judo school
Jujitsu school
Karate school
Martial arts school
Sambo school
Tai chi school
Wing chun school
Recreation
Baby swimming school
Capoeira school
Stitching class
Other School
Civil examinations academy
Government school
Evening school
Religious school
School administration office
School for the deaf
School for the visually impaired
School house
Study at home school
Training centre
Faculty
Faculty of chemistry
Faculty of geography and history
Faculty of law
Faculty of media and information science
Faculty of pharmacy
Faculty of science
Educational Other
Academic department
Board of education
Education center
Educational institution
Law library
Public educational institution
Research foundation
Research institute
School cafeteria
School center
School district office
Student housing center
Student union
Students parents association
Students support association
Studying center
Teachers’ housing
University library
Religious
General Religious
Orthodox synagogue
Abbey
Ashram
Bahá’í house of worship
Buddhist temple
Catholic school
Christian book store
Christian college
Church council office
Clergyman
Conservative synagogue
Convent
Hindu priest
Hindu temple
Jain temple
Messianic synagogue
Mission
Monastery
Mosque
Parsi temple
Rectory
Reform synagogue
Religious book store
Religious destination
Religious goods store
Religious institution
Religious lodging
Religious organization
Retreat center
Seminary
Shinto shrine
Shrine
Spiritist center
Synagogue
Taoist temple
Wedding chapel
Yeshiva
Youth group
Church
Abundant Life church
Alliance church
Anglican church
Apostolic church
Armenian church
Assemblies of God church
Baptist church
Basilica
Calvary Chapel church
Cathedral
Catholic cathedral
Catholic church
Chapel
Christian church
Church
Church of Christ
Church of Jesus Christ of Latter-day Saints
Church of the Nazarene
Congregation
Deaf church
Disciples of Christ Church
Eastern Orthodox Church
Episcopal church
Evangelical church
Foursquare church
Friends church
Full Gospel church
Gospel church
Greek Orthodox church
Hispanic church
Jehovah’s Witness Kingdom Hall
Korean church
Lutheran church
Mennonite church
Methodist church
Moravian church
New Age church
Non-denominational church
Orthodox church
Parish
Pentecostal church
Place of worship
Presbyterian church
Protestant church
Quaker church
Reformed church
Russian Orthodox church
Seventh-day Adventist church
Unitarian Universalist Church
United Church of Canada
United Church of Christ
United Methodist church
Unity church
Vineyard church
Wesleyan church